FREQUENTLY ASKED QUESTIONS
Do I need to submit a form to book a haircut?
Nope! New Client Consultation forms are only required for color appointment requests
Why do I need to put a card on file to book?
We require cards on file to ensure appointment times are honored. This keeps no-call-no-shows and last-minute cancellations to a minimum which keeps waitlists shorter!
Are you able to see my credit card information?
No, we cannot see your card info aside from the last 4 digits. Your card information is stored within our secure booking app exclusively to enforce our cancellation policy if needed. The only times your card will be charged are in the event of a late cancellation/no show, or if you opt to use that card at check out.
Why is a first time client haircut so expensive?
To ensure your service is not rushed, we made the decision to block out extra time for new client haircut appointments. This allows for an even more thorough consultation & a styling lesson at the end of your service. The price is set based on the time that is reserved, & return client haircuts are less of a time & financial commitment